Whether ad-hoc help at a user's desk or planned maintenance after hours — with Termiverse you start remote support and maintenance straight from the browser. Attended screen control, SSH terminal and remote desktop sit in one interface, with no VPN, client install or inbound port forwarding.
Many support teams juggle several tools: one for attended screen help, a VPN for server access, another client for the terminal. Each has to be installed, updated and licensed — often per technician. As soon as a device sits behind a firewall, port forwarding or VPN dial-in is added on top. And the question of who may actually access what often goes unanswered in daily work. That costs time on the hotline and opens unnecessary security gaps.
For ad-hoc support the remote user's browser is enough. For permanent access you roll out the agent once via an enrollment token — as a Windows service, without manual server configuration.
Devices and connections appear in the grid, sorted by your groups. One click starts attended control, a terminal or a remote desktop — role-based access (RBAC) checks the permission first, automatically.
You take the screen, work in the terminal or on the remote desktop. Every session runs encrypted over TLS and lands in the audit log; it can be recorded on demand.
Via enrollment token or straight in the browser — no VPN, no inbound ports, no install on the user side.
Take the screen live, open a terminal or launch a remote desktop — in one interface.
Access follows your roles and groups (RBAC), runs encrypted over TLS and is traceable as a session recording.
Several tools side by side, VPN dial-in for servers, a client to install on the user side, licence costs per technician — and no central record of who accessed what, and when.
One deck for attended help, terminal and remote desktop. No VPN, no port forwarding, unlimited technicians at a flat price — every session governed by RBAC and traceable in the audit log.
A user reports in the morning that her ERP software won't start. The technician opens Termiverse in the browser, joins her screen with consent and sees the error at once. A quick look at the terminal of the server behind it — reachable through the firewall tunnel, without a VPN — reveals a full disk. After clearing it, the app starts again; the session is recorded and documented in the audit log. From ticket to fix takes just a few minutes — and nobody had to install any software.
Start with the base plan or talk to us about the self-hosted option.