Attended remote access only works while a person is sitting at the target device and confirms the session. For servers in a data centre, point-of-sale systems or production machines that is no option — someone is rarely on site, and maintenance often falls at night or on weekends. Unattended remote access solves exactly this problem: a lightweight agent runs as a Windows service permanently in the background and holds a persistent, outbound control connection over WebSocket and TLS to the Termiverse server. This keeps the device reachable around the clock, without anyone having to confirm access and without a single inbound port opened in the firewall. When you connect later from the browser, the agent is already online — the session starts with no waiting and without a colleague at the other end having to click anything.
The agent installs itself as a Windows service and starts automatically with the system. It keeps running in the background — across reboots and the login screen, with no logged-in user at all. If the machine crashes and reboots, the service comes back automatically and signs in to the server again.
Over an outbound WebSocket connection with TLS the agent stays in contact with the server permanently. If the line drops, it reconnects on its own. No open ports and no VPN are needed — the agent keeps the connection open with regular keep-alives and stays reachable even behind NAT and changing IP addresses.
A device is registered with a one-time enrollment token. Termiverse assigns the agent to the right organisation and group; after that it keeps itself current via auto-update. A token can be time-limited and revoked, so onboarding new devices stays under control.
Start with the base plan or talk to us about the self-hosted option.